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Frequently Asked Questions for pro nature kerzen Pro Nature Wooden Wick Stearin Candle white, 58 x 86 mm
How can I keep a useful record of a support chat?
Do not keep only a sentence whose context changes its meaning. Keep your own notes clearly separate from the original wording.
What should I expect when contacting support outside its published hours?
Include enough relevant information for the next available responder. Ask for clarification during available hours if the schedule is ambiguous.
What should I check if a product's displayed price has changed?
Confirm that you are viewing the same option and quantity as before. Check whether an earlier promotion has ended or changed its conditions.